Legal

Privacy notice

This notice explains how Skiné handles personal data under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Controller

[OPERATOR: Skiné Ltd], company number [OPERATOR: 00000000], [OPERATOR: registered address]. Contact, [OPERATOR: privacy@skine.co.uk].

What we collect

Order data, name, delivery address, email, phone, items, totals.
Account data, email and password if you create an account.
Payment data, handled by our payment processor; we do not store full card details.
Usage data, basic device and analytics data via cookies you accept.
Marketing data, email and SMS preferences where you have opted in.

Lawful bases

Contract, to fulfil your order and provide customer care.
Legal obligation, for accounting and consumer-rights records.
Consent, for non-essential cookies and marketing.
Legitimate interests, for fraud prevention and product improvement.

Sharing

We share data only with processors who help us run the shop, payments, delivery, email, reviews and analytics. They are bound by contract and process data on our instructions.

Retention

Order records are kept for 7 years for accounting. Marketing data is kept until you withdraw consent. Analytics data is kept for up to 26 months.

Your rights

You have the right to access, rectify, erase, restrict and port your data, and to object to processing. Email [OPERATOR: privacy@skine.co.uk]. You may also complain to the ICO at ico.org.uk.

Cookies

We use strictly necessary cookies to run the site, and optional cookies for analytics and marketing where you accept them. You can change your choices at any time from the cookie settings in the footer.